We started working with healthcare clients back in 1987, and to say things have changed in the meantime would be an understatement. The field of healthcare changes rapidly, and our healthcare call center experience gives us the ability to readily adapt.
If it’s your first time contemplating outsourcing, we will walk you through the process. If you’re looking to make a change with a current vendor we can assist with the transition. We are completely U.S. owned and operated.
Everything we offer can be customized to your needs. We can join you in supporting your call volume or we can even take all of your calls. Now you can expand your healthcare customer service hours to evenings and weekends and we can also be a part of any disaster recovery plan you may need to implement.
We have call centers in Ohio, North Carolina, and Maine as well as an experienced management team – many of them started on the phones supporting clients just like you.