Drive Business Success with Telemarketing Services
Privately owned and operated, Ameridial offers enterprise telemarketing services with fully customizable support.
With more than 30 years of contact center experience and multiple call centers across the country, we are here to help you meet your goals and advance your business. We partner with your team, working together to mirror your services and provide cost-effective and measurable results.
Customized Call Center Solutions for Businesses
Is your business growth outpacing your internal call center’s capabilities? Is your current call center provider prepared to expand to accommodate your goals or address market dynamics? Are you concerned about your outsourced call center’s quality?
Your business is constantly changing. You need a call center outsourcing partner that can provide a solution that is responsive, flexible and specifically tailored to your company’s needs. If you feel locked into a one-size-fits-all program, it’s time to evaluate whether your call center outsourcing provider is actually a partner.
Treating Your Customers with the Care You Expect
Quality is always a key concern for businesses that are outsourcing their call center services. The person who picks up the phone is a reflection of your company. One call can elevate or damage your brand.
We view customer service as an opportunity to gain a competitive edge in the market, and that’s why our call center teams receive ongoing training so they can deliver the best customer experience possible. The Ameridial team works for you. And, knowledgeable associates are committed to your growth goals because we provide our employees with careers, not telemarketing jobs. That’s one element that sets us apart from other telemarketing call centers.
Enterprise businesses that partner with Ameridial feel the difference because our teams are professional, knowledgeable and invested in their success. Our goal is to provide the best telemarketing service.
Outsourced Call Center Services, Close to Home
Grow Your Business with Customer Care Call Centers
Ameridial has been providing contact center solutions since 1987 to businesses in a range of industries, from health care to non-profit organizations and Fortune 500 enterprises. We match call center solutions to your needs, including providing local teams that are industry-specific. We offer both inbound and outbound call center services designed to enhance the overall customer experience and develop further relationships with your clients.
Your customers deserve support—they want their questions answered and concerns addressed. That’s why we are here to provide exceptional call center telemarketing. Ameridial call center associates mirror your services and spend time getting to know your business, culture and customers so we can truly act as an extension of your team. Our experts have experience working in a range of industries. We tailor cost-efficient, quality, PCI-compliant call center solutions that grow with your business so you can reach your sales and profitability goals.
What Our Clients Say about Us
We are in the second decade of our partnership with Ameridial. As our business continues to evolve we can count on Ameridial to plan, resource and execute value-add solutions from customer acquisition to retention. Year after year both our teams have worked synergistically, professionally and transparently to deliver best-in-class customer experiences for our franchise.
We’ve been with Ameridial for three years now and the service is just getting better!
Our business model requires the type of partnership Ameridial has consistently delivered across all of our business initiatives. Ameridial’s expertise, knowledge, and commitment have helped us achieve our business goals year after year. The alignment of our core values makes it effortless to collaborate for success and focus on meeting customer expectations.
Ameridial truly wants the program to be a success. Since our partnership began we’ve seen higher Net Promoter Scores year over year. Their stamina of success has been most impressive as our partnership has been over 10 years and the team has only gotten stronger.
I feel confident in recommending Ameridial’s services. They are easy to work with and always willing to take the time to discuss my company’s needs and expectations. They are quick to answer any questions and have data readily available as I need it. Their knowledge and expertise have aided us during our heavy call volume times as well as our overnights and weekends when our internal call center is closed.
We’ve partnered with Ameridial since 2008 on our radiothon and telethon events. Their capability and expertise has added great value to the various programs we offer our 170-member hospitals. Their ability to customize campaigns, provide high quality inbound/outbound services and launch campaigns quickly (sometimes within a 24-hour notice) makes them one of our preferred call center partners!
Their professionalism and responsiveness is top notch and they consistently meet or exceed our expectations.