Proactive, personalized preventive care outreach that closes care gaps, improves patient follow-through, and supports quality performance across screenings, wellness visits, and vaccinations.
As value-based care accelerates, preventive care has become central to clinical quality, reimbursement performance, and long-term patient health outcomes. Yet many providers still struggle with low response rates, missed screenings, and inconsistent follow-through on annual check-ups. Rising administrative workload and staffing shortages further complicate the ability to reach patients at the right time—and ensure critical preventive actions are completed.
Ameridial strengthens provider organizations by delivering compliant, personalized, and high-volume preventive outreach. From AWV scheduling to HEDIS-aligned screening reminders, we help close care gaps, reduce unmanaged risk, and keep patients engaged. Our agents follow precise scripts, escalation rules, and communication workflows to support timely completion of preventive care activities across diverse patient populations.

Conduct targeted outreach to schedule annual wellness visits, reduce missed opportunities, and support Medicare quality performance.

Remind patients about key screenings such as mammograms, colon cancer testing, diabetes measures, and hypertension management.

Promote vaccinations for flu, COVID-19, shingles, and other preventive needs while addressing patient questions and concerns.

Support timely completion of required tests by informing patients of pending orders and reinforcing provider instructions.
Ameridial’s healthcare provider BPO services are built around the specific administrative, operational, and patient communication requirements of each provider organisation type — from hospital systems managing high-volume RCM to solo and group practices seeking scalable patient engagement support.

Support hospital and health system operations with scalable healthcare provider BPO services covering high-volume patient access, revenue cycle management, care coordination, and clinical documentation — reducing administrative overhead while maintaining compliance and patient experience standards across multi-location networks.

Deliver revenue cycle management outsourcing and patient engagement services for medical groups and physician practices — eligibility verification, denial management, appointment scheduling, and after-hours patient communication — at the scale and specialisation depth that internal staff cannot sustain without significant overhead.

Support oncology groups, radiology practices, behavioural health groups, DSOs, and ambulatory surgery centres with prior authorisation management, specialised medical coding, patient communication, and care coordination workflows configured to the complexity and compliance requirements of each specialty.

Provide multilingual patient engagement and revenue cycle support for FQHCs and community health centres serving diverse, underserved populations — with bilingual agents, culturally competent communication, and HIPAA-compliant workflows that meet the language access and operational requirements of federally qualified programmes.
Explore answers to common questions about Ameridial’s preventive care reminder services.
We manage AWV scheduling, HEDIS screening reminders, diagnostic follow-ups, vaccination outreach, and general preventive education based on provider-approved workflows.
Yes. By increasing patient adherence to screenings and annual visits, our outreach directly supports provider quality scores and value-based performance.
All outreach follows HIPAA standards, client-approved scripts, escalation rules, and continuous AI-assisted quality monitoring.
We work with provider-supplied lists, EHR exports, or registry data to identify and close care gaps through structured outreach.
Phone, SMS, email, and chat—based on your preferred engagement model and patient population needs.
Still have questions?
Schedule a consultation with our team.
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