Leadership Team

The Ameridial leaders have extensive industry experience and a total focus on service that leads to results. This enables us to expertly execute call center support for the industries in which we specialize.

Our team works together to support our clients with the same quality, service excellence and commitment they would expect from their own internal call centers.

Meet the Ameridial Team

Partho Choudhury
Partho leverages his 25+ years of marketing, sales and operations expertise to benefit Ameridial customers. He utilizes his extensive experience to lead the Ameridial Executive Team. Partho previously served as Senior Manager at BCE Inc., Sprint PCS, CareerBuilder.com, Pfizer, Sara Lee and Proctor & Gamble. He also founded Customer Advisors International, integrated into Ameridial in January 2005. As President, Partho currently sets Ameridial’s strategic direction. He holds an MBA from the Kellogg School of Management, Northwestern University.
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Matt McGeorge
Executive Vice President
As the Executive Vice President, Matt has a strong focus on the long-term strategic growth of the organization along with responsibilities for the overall sales and marketing strategy. Matt brings over 10 years of customer service and sales experience to Ameridial. In his 7+ years here Matt has immersed himself in the business—learning and mastering every nuance of the organization from call center operations to client services. In every capacity, Matt has demonstrated a thorough understanding of the day-to-day operations and program management with a proven track record of meeting or exceeding client goals and expectations. Matt attended both the University of Akron and Stark State College where he studied business management and engineering.
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Terri Peterman
Vice President, Service Delivery
Terri is responsible for day-to-day leadership and general management of the company and her hard work has helped establish Ameridial as a respected, award-winning provider. Under her watch, Ameridial consistently achieves year-over-year growth, including the distinction of being ranked as a “Top 50” Teleservices Agency by Customer Inter@ction Solutions Magazine. Prior to joining Ameridial, Terri served as Program Manager at InfoCision Management Corporation in both fundraising and direct marketing. With the R&D team, she supported direct marketing by testing and developing scripts and call flow as well as analytics of team performance. Terri’s background includes six years of direct sales and two years of Term Life insurance sales, with more than 21 years of management and human resource experience. Terri received her Bachelor of Science degree in Marketing from University of Akron and she currently participates in Executive Leadership and Management programs.
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Topaz Tolloti
Vice President, Client Services
As Vice President of Client Services, she leads the Program Management and Implementation groups. Clients appreciate her experience and strategic insight into the success of a program. Topaz joined Ameridial in 1991 and has played several roles in supporting excellence in client service. As a Program Manager with Ameridial, Topaz managed a major wireless telecommunications reseller for inbound customer care and sales. She also coordinated inbound customer care for a major eye healthcare service, with Ameridial providing benefit explanation and provider locator services. Topaz successfully managed programs with annualized revenue of $8+ million. Her experience and tenure with Ameridial has helped the company excel. Topaz has an Associate’s Degree in Marketing Management.
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