Certifications That Prove Our
Commitment to Quality
Ameridial’s industry-leading certifications ensure secure, compliant, and high-quality healthcare BPO solutions that meet the strictest regulatory and performance standards.
Healthcare BPO Certifications Ensuring Compliance,
Quality, & Trust Across Every Patient Interaction
At Ameridial, certifications are more than credentials—they’re a commitment to excellence. As a U.S.-based healthcare BPO & contact center company, we hold rigorous certifications, including HIPAA compliance, PCI DSS, SOC 2, & ISO standards. These certifications ensure data security, regulatory adherence, & superior service quality for payers, providers, & patients. By partnering with Ameridial, you gain a trusted team dedicated to safeguarding sensitive information while delivering exceptional, patient-centered customer experiences across every channel.
Certifications That Build Trust & Ensure Excellence
We’re the trusted healthcare contact center partner for Medicare plans across America.
ISO 27001:2022
Showcases our commitment to rigorous information security, protecting sensitive data through global best practices, robust risk controls, and continuous improvement for maximum protection.
PCI DSS 4.0.1
Ensures secure handling of payment card information, protecting customer data with the latest industry standards, robust encryption, and strict compliance with evolving security requirements.
HIPAA Compliant
Guarantees strict protection of patient health information, meeting all federal privacy and security regulations to maintain trust, confidentiality, and compliance in every healthcare interaction.
SOC 2 Type II
Validates our adherence to stringent security, availability, & privacy controls, ensuring reliable systems and safeguarding client data over sustained operational periods.
ISO 9001
Reflects our dedication to quality management systems, delivering consistent, high-standard services while continuously improving processes to meet and exceed customer expectations.
NMSDC Certification
Recognizes our status as a certified minority-owned business, fostering diversity, inclusion, & supplier partnerships within local & national business communities across industries.
Healthcare Insights
Discover healthcare insights worth reading—designed to inform, inspire,
& transform how you connect payers, providers, and patients.
& transform how you connect payers, providers, and patients.
From Appointment Reminders to Chronic Care Management: Contact Centers as an Extension of Your Practice
Ameridial, a U.S.-based healthcare BPO, delivers HIPAA-compliant contact center solutions connecting payers, providers, & patients with secure, attentive care.
Company
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