A leading eye care group in California partnered with Ameridial to meet surging patient demand and streamline appointment scheduling.
Through rapid onboarding and flexible staffing, Ameridial scaled their workforce 5x while maintaining exceptional service quality.
Answer rates climbed from 94% to 99%, with seamless English-Spanish bilingual support improving accessibility.
Download your copy of the case study, see how we delivered scalable, patient-centered growth.
