Accounts Receivable (AR)
Follow-Up
Accounts Receivable Follow-Up Services That Accelerate Cash Flow and Strengthen Revenue Stability
A predictable revenue cycle depends on disciplined, accurate healthcare Accounts Receivable (AR) follow-up. Yet many healthcare organizations face growing aging buckets, stalled reimbursements, inconsistent payer communication, and persistent staffing constraints. Ameridial supports hospitals, physician groups, ambulatory centers, FQHCs, and virtual care providers with structured AR processes that strengthen cash flow, decrease delays, and reduce administrative burden.
With more than 35 years of healthcare operations experience, Ameridial provides specialized teams who understand payer behavior, documentation requirements, and denial pathways. Our model improves financial performance through consistent follow-up, strong audit trails, and multilingual patient engagement for clarity across financial interactions.
Service Offerings for Healthcare Accounts
Receivable (AR) Follow-Up
and improve financial stability for healthcare organizations.
Aging Bucket Prioritization
We execute targeted follow-up by payer type, aging category, and claim value. This ensures high-impact claims move quickly while maintaining persistent action across all outstanding buckets.
Payer Communication & Status Resolution
Ameridial manages all payer outreach, verifies claim status, resolves missing information, and handles reprocessing or resubmission. Every interaction follows documented workflows for compliance and transparency.
Denial Identification & Escalation
During follow-up, our teams identify denial causes—eligibility issues, documentation gaps, coding conflicts—and coordinate with coding, CDI, or authorization teams to ensure timely correction and resubmission.
Documentation Alignment & Claim Correction
We interpret payer feedback, secure necessary documents, and collaborate with clinical teams to ensure corrected claims meet payer-specific mandates before resubmission.
AI Solutions That Improve AR Efficiencies
& Recovery Outcomes
and automated tracking that supports faster reimbursement cycles.
Why Choose Ameridial for Healthcare
AR Follow-Up Support
improve resolution timelines, and strengthen provider cash flow.
HIPAA-Compliant Contact Center Infrastructure
All payer, patient, & financial interactions are handled within secure, compliant environments across voice, SMS, email, &at.
Pharmacy-Trained Agent Workforce
Teams familiar with clinical and financial terminology ensure accuracy in documentation, communication, & follow-up.
Scalable Support for Any Practice Size
Flexible staffing models help stabilize daily Accounts Receivable operations or rapidly clear large aging backlogs.
24/7/365 Patient Access Coverage
Round-the-clock availability ensures timely payer contact, real-time updates, & continuous revenue cycle movement.
AI-Driven Efficiency and Quality Controls
Integrated AI systems improve accuracy, compliance, and oversight across high-volume AR workflows.
Customizable Reporting and KPI Dashboards
PCI DSS 4.0.1
ISO 27001:2022
HIPAA Compliant
SOC 2 Type II
MBE
Get in Touch Today
Speak with Ameridial’s AR Follow-Up specialists today.
Frequently Asked Questions (FAQs)
Do you handle Healthcare AR follow-up across all payer types?
Yes—commercial, Medicaid, Medicare, TPAs, and specialty payers.
Can you work inside our EHR/EMR?
Yes. We support Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, Kareo, DrChrono, and others.
Can large AR backlogs be cleared quickly?
Absolutely. Our smartshoring model enables rapid scaling for high-volume recovery.
Are your processes HIPAA-compliant?
Yes. Ameridial maintains secure, HIPAA-aligned, ISO-driven operational environments.
How soon can services start?
Most programs go live within 2–4 weeks after workflow mapping and training.
Healthcare Insights
& transform how you connect payers, providers, and patients.
Company
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