Enabling Dental Service Organizations (DSOs) to Scale Patient Access and Accelerate Cash Flow

Dental Service Organizations (DSOs) manage growing networks of practices with shared administrative, financial, and operational functions. As DSOs expand through acquisitions and organic growth, keeping consistent scheduling, front-office processes, and patient communication across sites gets harder. Small differences in workflows or communication styles can undermine patient access, brand perception, and key performance metrics such as utilization and retention.

DSOs also face the challenge of balancing strong central control with flexible local execution. High incoming call volumes, complex insurance coordination, and ongoing patient engagement put pressure on teams—especially during fast growth phases or busy seasons. Without reliable support, these inconsistencies lead to wasted time, lower efficiency, and weaker patient trust.

Ameridial supports DSOs by providing specialized services that strengthen non-clinical, patient-facing, and administrative tasks across the entire network. We help coordinate access, ensure uniform scheduling, and improve patient communication—all integrated with your standardized systems. This lets DSOs grow smoothly while delivering a reliable, high-quality patient experience, without touching clinical care.

Ameridial embraces an AI-first approach to CX, using intelligent automation and conversational AI for faster, more precise patient interactions, proactive reminders, centralized scheduling control, and seamless coordination across multiple locations. This reduces site-to-site variability, maximizes chair utilization, and builds stronger brand-wide satisfaction in expanding DSO networks.