Specialized support for device users’ needs.
Engaging programs promoting healthier living choices.
Healthcare payers face increasing pressure to balance cost containment, access to care, and regulatory compliance. Rising authorization volumes, complex medical policies, and tight turnaround requirements place significant strain on internal utilization management teams. Delays or inconsistencies in UM workflows can quickly lead to provider abrasion, member dissatisfaction, and audit exposure.
Ameridial supports healthcare payers with structured utilization management and prior authorization services designed to improve throughput, visibility, and consistency. Our teams manage administrative and coordination workflows across the authorization lifecycle—ensuring requests are processed accurately, routed efficiently, and tracked proactively. By aligning with payer-defined policies, clinical criteria, and SLAs, Ameridial helps plans maintain utilization control without compromising care access or operational stability.
Ameridial delivers standardized workflows, trained payer-focused teams, and compliance-driven processes to support every stage of utilization management operations.

Receive and validate authorization requests across channels, confirm documentation completeness, and establish cases within payer systems.

Route cases to clinical reviewers, track guideline-based determinations, and support timely decision workflows.

Deliver accurate status updates, clarification requests, and outcome notifications using payer-approved scripts.

Track aging cases, prioritize time-sensitive requests, and escalate exceptions to maintain compliance with regulatory timelines.
Ameridial integrates healthcare-focused AI tools to improve accuracy, visibility, and operational efficiency across utilization management workflows.
Ameridial addresses common payer questions about utilization management and prior authorization support, with clarity on scope, compliance, and operational integration.
No. Ameridial supports administrative and coordination activities. All clinical determinations remain with licensed payer clinicians.
We support Medicare, Medicaid, commercial health plans, and third-party administrators.
Yes. Our teams operate within payer-approved systems and workflows.
Through SLA tracking, aging case prioritization, and proactive escalation protocols.
Through SLA tracking, aging case prioritization, and proactive escalation protocols.
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