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Global Healthcare BPO,
Rooted in America

Ameridial delivers healthcare BPO and contact center excellence from the U.S., with global locations ensuring cost-efficient, HIPAA-compliant patient engagement.

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Global Healthcare BPO & Contact Center Locations
Supporting Every Patient Journey

Ameridial, a U.S.-based healthcare BPO and contact center company, operates a global delivery network to serve providers, payers, pharmacies, and wellness organizations. With HIPAA-compliant infrastructure, multilingual capabilities, and a mix of onshore, nearshore, and offshore centers, we help clients balance cost efficiency, compliance, and patient experience. From appointment scheduling to claims management, our locations are strategically placed to deliver uninterrupted, scalable support that aligns with healthcare industry demands worldwide.

North and Latin America

Onshore and nearshore delivery centers provide U.S. and Canadian healthcare organizations with secure,
accessible, and culturally aligned patient communication solutions.
usa

United States

Primary onshore hub offering HIPAA-compliant healthcare contact center support with proximity and cultural alignment.

Canada

Canada

Bilingual English/French healthcare BPO services with strong compliance and patient engagement capabilities.
El Salvador

El Salvador

Cost-effective nearshore healthcare contact support with fluent English and Spanish-speaking agents.
Jamaica

Jamaica

HIPAA-trained teams delivering empathetic healthcare member and patient interactions.
Colombia

Colombia

Multilingual healthcare contact solutions with cost savings and time zone alignment.
Belize

Belize

Small-market agility with strong English skills and healthcare compliance expertise.

Asia-Pacific

Offshore centers in Asia deliver scalable, cost-effective healthcare BPO solutions
while maintaining patient privacy and service quality.
india

India

Large-scale healthcare back-office and contact center support with 24/7 availability.
philipins

Philippines

Culturally attuned healthcare service teams with strong patient empathy and communication skills.

Europe and Africa

Nearshore centers in Europe and Africa combine multilingual talent,
cultural fit, and secure healthcare process delivery.

Albania

Albania

Multilingual healthcare contact services for European and North American patient engagement.
Morocco

Morocco

French, Arabic, and English-speaking healthcare BPO teams for diverse populations.
Kosovo

Kosovo

Cost-efficient multilingual healthcare contact center with strong compliance processes.

Why Choose Ameridial

Healthcare organizations choose Ameridial for our U.S.-based leadership, global reach,
and unwavering commitment to quality and compliance.
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hipaa

HIPAA-Compliant Global Infrastructure

Secure patient data handling across every location with strict compliance protocols. 

Multilingual

Multilingual Healthcare Support

Serve diverse patient populations in multiple languages with cultural fluency. 

Scalable-Support

Scalable Staffing Models

Quickly ramp up teams for seasonal or program-specific healthcare needs. 

Tele-Triage

24/7/365 Availability

Maintain uninterrupted patient and member communication worldwide.

AI-Driven

Data-Driven Quality Oversight

Real-time performance monitoring for continuous improvement and compliance assurance. 

Deep Medicare Expertise

Proven Healthcare Expertise

Decades of specialized BPO experience in healthcare provider and payer support.
PCI Certified

PCI DSS 4.0.1

bsi-27001

ISO 27001:2022

HIPPA

HIPAA Compliant

AICIPA SOC 2

SOC 2 Type II

MBE-Certification

MBE

Get in Touch Today

Connect with Ameridial to discuss how our global healthcare BPO network
can transform your patient and member engagement.

    Frequently Asked Questions (FAQs)

    Get quick answers to common questions about Ameridial’s healthcare BPO and contact center locations.
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    Ameridial is headquartered in the United States, ensuring strong U.S.-based leadership while managing global healthcare BPO and contact center operations.
    Yes. Every location—onshore, nearshore, or offshore—follows strict HIPAA compliance protocols to protect patient data and meet healthcare regulations.
    We implement unified training, standardized workflows, and real-time quality monitoring to maintain consistent service levels globally.
    Absolutely. We work with you to determine the most cost-effective and compliant location strategy for your healthcare needs.
    Yes. Our global network enables 24/7/365 support to accommodate patient and member needs across all time zones.

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    Ameridial, a U.S.-based healthcare BPO, delivers HIPAA-compliant contact center solutions connecting payers, providers, & patients with secure, attentive care.

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