stock

Where Compassion, Compliance,
and Contact Converge

Ameridial delivers people-powered, HIPAA-compliant BPO solutions built to transform patient experience and healthcare communications nationwide.
stock_C
stock_a
Ameridial
quation

About Us

Trusted Contact Center Partner for Healthcare
and Patient Experience Excellence

Founded in 1987, Ameridial is a U.S.-based, HIPAA-compliant contact center & healthcare BPO company with decades of industry leadership. We serve providers, payers, TPAs, pharmacies, & wellness brands through multichannel, multilingual, & scalable engagement solutions. Backed by human empathy & AI-powered innovation, our services ensure compliance, continuity, & care. As a certified Minority Business Enterprise (MBE), Ameridial blends operational excellence with inclusive values to help healthcare organizations deliver better outcomes—one patient interaction at a time.

shape-1
SolutionB

Powered by HUMAN + TECH

Our Vision

We strive to be the most admired provider of transformational CX services and solutions.

Our Mission

We will transform customer interactions into impactful journeys by applying the latest “human + tech” solutions to enable our customers to grow and thrive.

AI
vision
Dashboard

Built for Healthcare Security & Compliance

We adhere to the industry’s highest standards to protect patient data and ensure trust.
PCI Certified

PCI DSS 4.0.1

bsi-27001

ISO 27001:2022

HIPPA

HIPAA Compliant

AICIPA SOC 2

SOC 2 Type II

MBE-Certification

MBE

Driven by Values

Integrity

We are honest and ethical and strive to earn the trust of our clients and stakeholders.

Innovation

We constantly seek new ways to push boundaries and enhance the customer experience.

Courage

We will never be afraid to speak up and do the right thing.

Empathy

We value the human element in every interaction & create an environment where everyone feels heard & appreciated.

Excellence

We are committed to the highest standards in service delivery and continuous improvement.

Teamwork

We work together across teams and with clients to achieve the best outcomes.

Fun

We will have fun as we build this great company.

Let’s Improve
Healthcare CX Together

Optimize your impact this holiday season with an AI-driven, multichannel marketing strategy.

Healthcare Insights

Discover healthcare insights worth reading—designed to inform, inspire,
& transform how you connect payers, providers, and patients.