Services » Value Multiplier » Work-at-Home
Migrate Your Support Operations to A Remote Team of CX Experts
With our Work-at-Home solutions, you can save operational costs without compromising on the quality of customer service.
Support
Experts
Customizable
Outsourcing Solutions
Multilingual
Support Experts
Enhance Business Resilience with Our Scalable Team of Remote Support Experts
After the experience of the COVID-19 pandemic, more and more businesses are experimenting with Work-at-Home solutions. If you, too, are thinking in that direction, we can help.
A leading name in the global BPO industry, we, at Ameridial, offer you comprehensive Work-at-Home solutions that can save you valuable capital without compromising on the quality of service. Our team of skilled and pre-qualified Work-at-Home agents can deliver on the promise of proficient business operations, enhance customer experience, and improve ROI. We have staffing flexibility with highly secure access control mechanisms. In addition, our stringent information security measures and technical infrastructure solution helps us ensure the same level of control for remote and onsite experts.
Customer Support
You Can Rely On!
- 30+ Years of experience
- 3000+ Experienced support experts
- Compliant infrastructure
- Customizable support solutions
- Regular quality checks
- Multilingual & Multichannel support
Ready
Schedule a free call with our executive to discuss your unique needs and learn about our offerings.
Get Set…
We'll walk you through our customized solution for your requirements and start setting up your support team.
Go!
Our team will test the models and go live!
Services
From Helpdesk Solutions to Back-Office Support
All Our Work-At-Home Solutions Are Designed to Improve Your Business Efficacy
Customer Support
Our remote customer support team meets your customers' changing needs through phone, email, and chat to increase business resilience.
Sales Support/ Product Inquiry
Our geographically dispersed remote workforce can provide you with effective sales support. We can also handle all the product/service inquiries in multiple languages and provide your customers with timely and accurate information. In addition, our work-at-home agents can perform cross-selling and up-selling for your business.
Back Office Support
Our work-at-home call center solutions include back-office support in order processing, billing, order tracking, etc.
Virtual Assistance For Helpdesk
We offer virtual assistance for your helpdesk as a part of our work-at-home call center solution to provide your customers with timely, accurate, and effective solutions to their queries.
FAQs
As an omnichannel call center, our work-at-home model is designed to support voice, chat, and email to offer seamless support to your business.
Ameridial is a PCI-DSS compliant BPO that takes information security very seriously. Our remote workforce's screens are constantly monitored, and our technical infra solutions help us maintain the same control over our remote workforce as our in-office agents.
Yes. Our Work-at-Home solution is very cost-effective. In addition, remote working can help us all save money on operational costs bringing down the price. For additional information regarding our pricing structure, you can book a free call with our expert.
We have a great workforce management team that quickly deploys several Work-at-Home agents at short notice to handle the calls and ensure better customer satisfaction.
