Services » Customer Engagement » Tech Support
24x7 Multilevel Tech Support
with Multichannel Capability
We have a team of experienced technical support agents and engineers who can address any tech-related query (from L0 to L3) with accurate information.
Boost Customer Satisfaction
with Expert Tech Support
Tech support services have long evolved from call answering to business process redesign. As a result, the IT helpdesk has transformed into an integrated service support center. Today, the IT helpdesk comprises task automation, workflow configuration, optimized processes, and customized business solutions. Ameridial has proven its mettle in providing US tech support and B2B technical solutions to its clients, both onsite and offshore.
Our team has technical agents and engineers to help you address and resolve tech problems – from L0 to L3. With over 30 years of experience as a leading tech support services provider, our fast, customer-centric, and seamless support can boost customer satisfaction and reduce churn. We streamline customer issues by allocating the right tech agent for the right task. It results in fast issue resolution and a better experience. Additionally, with our 24x7 technical support, we offer your customers convenient access to help round the clock.
You Can Rely On!
- 30+ Years of experience
- 3000+ Experienced support experts
- Compliant infrastructure
- Customizable support solutions
- Regular quality checks
- Multilingual & Multichannel support
Schedule a free call with our executive to
discuss your unique needs and learn about
We'll walk you through our customized
solution for your requirements and start
setting up your support team.
Our team will test the models and go live!
From Help Desk Solutions to Network Support
We Provide Expert Technical Support That Improves Brand Value
Our Helpdesk Solutions are designed to resolve customer queries in real-time and improve customer satisfaction ratings.
Platform And Application Support
We can take care of your entire application support and maintenance. In addition, we provide assistance while transitioning legacy back-end applications to modern-day solutions and oversee the smooth running of software applications.
Our certified engineers can efficiently handle network, data security, and connectivity-related issues while ensuring a superior customer experience.
Desktop And Laptop Support
We have a competent team of software and hardware engineers capable of helping customers with any laptop and desktop-related grievances effectively.