Services » Customer Engagement » Tech Support

24x7 Multilevel Tech Support
with Multichannel Capability

We have a team of experienced technical support agents and engineers who can address any tech-related query (from L0 to L3) with accurate information.
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Tech Support
US-based Support Experts

Support
Experts

Customizable Outsourcing Solutions

Customizable
Outsourcing Solutions

Multilingual Support Experts

Multilingual
Support Experts

Us Call Center

Boost Customer Satisfaction
with Expert Tech Support

Tech support services have long evolved from call answering to business process redesign. As a result, the IT helpdesk has transformed into an integrated service support center. Today, the IT helpdesk comprises task automation, workflow configuration, optimized processes, and customized business solutions. Ameridial has proven its mettle in providing US tech support and B2B technical solutions to its clients, both onsite and offshore.

Our team has technical agents and engineers to help you address and resolve tech problems – from L0 to L3. With over 30 years of experience as a leading tech support services provider, our fast, customer-centric, and seamless support can boost customer satisfaction and reduce churn. We streamline customer issues by allocating the right tech agent for the right task. It results in fast issue resolution and a better experience. Additionally, with our 24x7 technical support, we offer your customers convenient access to help round the clock.

Customer Support
You Can Rely On!

  • 30+ Years of experience
  • 3000+ Experienced support experts
  • Compliant infrastructure
  • Customizable support solutions
  • Regular quality checks
  • Multilingual & Multichannel support

Ready

Ready

Schedule a free call with our executive to

discuss your unique needs and learn about

our offerings.

Get Set

Get Set…

We'll walk you through our customized

solution for your requirements and start

setting up your support team.

Go

Go!

Our team will test the models and go live!

Services

From Help Desk Solutions to Network Support
We Provide Expert Technical Support That Improves Brand Value

Helpdesk Solutions

Helpdesk Solutions

Our Helpdesk Solutions are designed to resolve customer queries in real-time and improve customer satisfaction ratings.

Platform And Application Support

Platform And Application Support

We can take care of your entire application support and maintenance. In addition, we provide assistance while transitioning legacy back-end applications to modern-day solutions and oversee the smooth running of software applications.

Network Support

Network Support

Our certified engineers can efficiently handle network, data security, and connectivity-related issues while ensuring a superior customer experience.

Desktop And Laptop Support

Desktop And Laptop Support

We have a competent team of software and hardware engineers capable of helping customers with any laptop and desktop-related grievances effectively.

FAQs

As a 24x7 Tech Support services provider, we have the most up-to-date and advanced tools, processes, and technology. Once you choose us as your Tech Support outsourcing partner, we allot a dedicated project manager who will be with you in each step of the outsourcing journey. We will also hire the best team for your process and train them to meet your outsourcing needs. Throughout the process, we keep you informed about the progress via detailed and timely reporting.

Yes. We are committed to providing quality services to our clients at a reasonable price. To get a detailed view of our pricing, you can book a free call with our expert.

Ameridial is a leading provider operating from the US. We have the latest tool, technology, and infrastructure along with a global talent pool to ensure high-quality services to all our clients.

You can get in touch with us, click on the 'Get a Quote' tab and fill out the short form that pops up. One of our executives will connect with you to take your request forward. You can also reach us at (888) 480-8700 or sales@ameridial.com

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