Services » Customer Engagement » Customer Service
Data-driven Customer Service
Delivered with A Empathetic Touch
We specialize in providing data-driven customer service that takes every customer's concerns into account in deploying a flexible support infrastructure.
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Support
Experts
Customizable
Outsourcing Solutions
Multilingual
Support Experts
Customer Service That Puts Customer Concerns at The Center
Repeat customers spend approximately 33% more than new customers. In addition, it's 6% more expensive to sell to a new prospect than to sell to an existing customer. It makes having excellent customer service all the more important for a business.
By outsourcing to Ameridial, you get access to cutting-edge customer service solutions that consider every customer and business concern to deploy a flexible support infrastructure. With us as your outsourcing partner, you don't have to worry about unresolved issues, delayed response, financial mismanagement, and customer attrition.
Customer Support
You Can Rely On!
- 30+ Years of experience
- 3000+ Experienced support experts
- Compliant infrastructure
- Customizable support solutions
- Regular quality checks
- Multilingual & Multichannel support
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Schedule a free call with our executive to
discuss your unique needs and learn about
our offerings.
Get Set…
We'll walk you through our customized
solution for your requirements and start
setting up your support team.
Go!
Our team will test the models and go live!
Services
Services Tuned in to Customers' Need
Escalation Handling
Our customer management framework ensures that consumer concerns are attended to and addressed at the right time.
Customer Loyalty Management
We can manage your customer database, run loyalty programs on your behalf, do customer profiling and segmentation by effectively tracking all your customers' activities in real-time across touchpoints.
After-Sales Customer Service
With our after-sales customer service, we ensure customer gets the value for their product/service. It can also help your business acquire valuable insights that can help its future course.
Customer Retention
We identify and solve customer grievances with our timely assessments to increase the satisfaction rating and boost retention.
Complain Management
Customer complain management is an integral part of our inbound customer service that changes customers' decisions in favor of your business and eliminates errors of miscommunication.
Revenue Management
Customer service is crucial for finance management. Our experts can keep your accounts receivable (AR) in top order by managing your revenues, collection, and billing.
FAQs
The shared customer service BPO handles specific operational tasks for your company, like customer service, answering service, sales, and lead generation. A dedicated customer service BPO manages your entire customer service outsourcing needs and can deliver actionable results.
We are a US-based customer service call center with 30+ years of experience. With our customizable support solutions, you can earn your customers' loyalty, reduce churn, and increase revenue.
You can get in touch with us by clicking on the 'Get a Quote' tab and fill out the short form that pops up. One of our executives will connect with you to take your request forward. You can also reach us at (888) 480-8700 or sales@ameridial.com
