Industries » Non-Profit

Live Multilingual Support
For Non-Profit Fundraising

With our exceptional technical infrastructure and scalable support team, we provide a frictionless fundraising experience for Non-Profits.

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US-based
Support Experts

Customizable
Outsourcing Solutions

Multilingual
Support Experts

Targeted Fundraising & Cx Solutions For Your Non-Profit Organization

The non-profit sector is experiencing significant growth in the past few years despite the unpredictable economy, pandemic, growing competition, and changing donor behavior. To overcome these challenges, the non-profit sector must build a strong relationship with its donors and focus on creating an engaging donor experience. Inbound telefundraising is a potent tool to create a lasting bond between the donor and the non-profit organization, but it needs expert handling. Outsourcing your inbound telefundraising campaigns to an experienced BPO specialized in the non-profit sector can help you overcome this challenge.

At Ameridial, we have served the non-profit fundraising community for more than 33 years as a strategic customer support partner. Our experience, expertise, strategic consulting, flexible 24x7 coverage, transparency, and competitive pricing sets our services apart. Our full-service inbound solutions are designed to meet the various support needs of different non-profit organizations, including DRTV campaigns, radiothons, and telethons. We can support your inbound telefundraising campaigns through multiple channels and provide an exceptional donor experience that leads to loyal donors and patrons.

Outsourcing Services
You Can Rely On!

  • 30+ Years of experience
  • 3000+ Experienced support experts
  • Compliant infrastructure
  • Customizable support solutions
  • Regular quality checks
  • Multilingual & Multichannel support

Ready

Schedule a free call with our executive to discuss your unique needs and learn about our offerings.

Get Set…

We'll walk you through our customized solution for your requirements and start setting up your support team.

Go!

Our team will test the models and go live!

Services

From Telefundraising To Donor Support
Our Cx Services Are Designed To Deliver Seamless Donor Experiences

Inbound Telefundrasining

With over 30 years of experience in telefundraising, we can seamlessly handle your inbound telefundraising requirement in multiple languages.

Email & chat support

Our support experts are well-trained to provide email and live chat support to keep every donor informed and engaged.

Donor Care

We can enhance your donor experience with our multilingual omnichannel donor care services and our omnichannel expertise.

Direct Response

We support your DRTV campaigns with the right voice support that involves skill-based call routing, IVR support, and prompt query resolution.

FAQs

Yes. We provide inbound telefundraising services in English, Canadian French, and Spanish. As a part of Fusion BPO Group, we also have the capabilities to extend this support in over 40 languages.

We have 33+ years of domain expertise and support telefundraising in English, Canadian French, and Spanish. Our donor-focused services are designed to ensure a better donor experience every step of the way. We also have a scalable team of 3000+ support experts to help us handle large volumes of queries.

Yes. Our services for telefundraising are flexible and easy to scale up or down as per your need. So whether you expect a small number of calls or a bulk volume of calls, we have the capabilities to adjust according to demand.

Once you've decided to outsource your telefundraising process to Ameridial, you can fill out our inquiry form by clicking the 'Get A Quote' button placed at the top right corner of the webpage. Following that, one of our experts will reach out to you to take your request forward.

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