Automotive Dealer Services

the keys to great automotive customer service

So many cars, so little time. When it comes to the auto industry, things move at a blistering pace. Our automotive dealership services are here to help you maximize your time, expand your customer service base and increase sales!

Have you or your team ever missed calling back a prospective customer because you were helping someone else?

Did someone reach out about that special vehicle on your lot only to go to voice mail or another dealership?

Would you like to find a way to streamline customer outreach and lead retention to ensure they are up-to-date on maintenance for their warranty services or are notified of outstanding recalls?

We can help.

Drive Towards Success

Appointment Scheduling

We can help make service appointments in real time and integrate with your CRM. Our teams can cross-sell additional services. You’ll be freed up to better assist your in-store customers.

Recall Notifications

We can call your customers (even after hours!) and assure them their recalls will be resolved. Keep your service department busy and customers happy – it’s a win-win situation!

Post Sale/Service Surveys

Interested in gauging your customer service satisfaction levels? Just ask them! We can outreach your customers so you can understand your strengths and opportunities for improvement. Go that extra mile!

Loan and Lease Ends

When a loan or lease approaches its end we can proactively reach out to your customers. We’ll set a time for them to discuss their next purchase in your dealership so you don’t miss out on a sale opportunity!

Lead Follow Ups

Don’t lose a web lead again! We can contact leads mere minutes after they reach out. We’ll schedule appointments for them to come in and see you in the showroom so you can increase sales!

Warranty Service

We’ll help you by contacting customers whose original warranties are facing expiration. We will help sell extended warranties. That way, customers receive peace of mind and you gain additional revenue!

You Offer Low Interest Financing, We Offer High Interest Services!

Increased Customer Outreach

We can do your outbound calling for you and free up your team. We will be able to help the customers to the dealership where you can meet with them in person and seal the deal!

Auto Sales Advantage

Our team is able to help with cross-selling and up-selling. We know excellent customer service builds trust and a positive customer experience that will bring customers back time and again!

Promotions and Sales

Want to offer special promotions or special financing? Our team can handle those calls and set up appointments for your team. This will drive additional sales and closures!

We pride ourselves on offering affordable, scalable and reliable automotive call center services. Please let us know if you have questions about our automotive lead generation services by calling us at 866.775.4755.