Once we have a signed agreement, how long until the program goes live?

The answer to this question is, “it can vary.” It depends on the type of campaign, level of system integrations, customization, state registration waiting periods, and telephony requirements. We’ll fully scope the program, and establish a mutually agreed upon time frame for programming, implementation, training and launch, and strictly adhere to it. Every outsourced call center solution is different and customized to our clients’ needs, but we find campaigns can take anywhere from a couple days to a couple months. Establishing realistic yet accurate launch times also allows our team to ensure all ‘i’s are dotted and t’s are crossed,’ and necessary testing has been thoroughly completed before going live.

2018-10-16T14:45:31+00:00October 16th, 2018|

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