Absolutely. We fully recognize how critical this is to you, as well as to our success as your partner. We take full responsibility for our efforts in maintaining not just your donor’s personal data (e.g. credit card information, donation details, etc.), but in how your brand is affected by the quality of service we provide your donors with. We have layers of management personnel who are tasked with overseeing the services our team provides. Our client services team, and quality assurance staff, ensures we’re effective in achieving our collective goals relative to donor satisfaction and data security.