DRTV? Radiothons? Telethons? With 24x7x365 call center coverage and over 99% uptime every month, Donor Care Center provides inbound call center solutions that will support all of your strategic fundraising initiatives.
Our professional and knowledgeable inbound services team will help you maximize the donor experience, increase conversion rates, and improve your bottom line. Donor Care Center incorporates best practices across all areas of the company to maximize your results.
We leverage Noble Systems as the backbone of our teleservices call center operation. This unified platform allows for blended inbound/outbound contact solutions, IVR solutions, skills based routing, digital audio recording, workforce management and multi-channel (email, web, fax) contacts and VOIP support.