Donor Care Center is a one-of-a-kind telefundraising call center: we work exclusively with nonprofit organizations. Above all, our goal is to get more of the money we raise back to your mission. We accomplish that by hard work, listening to your goals and formulating a plan around them, and simply accepting lower profit margins than some of our competitors.
You can fully customize your inbound and/or outbound call center solutions with DCCI. We have direct experience in membership support, inbound/outbound telefundraising, pre-recorded voice broadcasting, email & web chat, DRTV, direct response, radiothons and telethons. All of our services are US-based and we have 24x7x365 inbound coverage. Our nonprofits partners also have on-demand self-service access to their call information, screens/scripting, and even call audio files via a proprietary and secure web portal! Choosing a call center partner is a big decision. Our agents are professional fundraisers whether it be on inbound or outbound calls.
If it can be done in a call center, we can do it! Also, ask us about our Breakeven Guarantee. We can convert donors who have not contributed through your other fundraising channels at little to no cost to your nonprofit. If you’re not sure what solution is best, please contact us to discuss your specific needs.