We’re not your average call center! DCCI is a full service strategic agency that helps nonprofits develop the most effective strategy for integrating telephone communications with their direct mail, online, and other donor communication channels.
DCCI is one of the only telefundraising call centers that:
- Works exclusively with nonprofits
- Offers US-based 24x7x365 inbound coverage
- Can utilize a blended inbound/outbound call solution
- Offers nonprofits transparent, self-service access to their call information, screens/scripting, and even call audio files via a proprietary and secure web portal!