At Ameridial, we have been serving the nonprofit fundraising community for more than 32 years as a strategic call center partner. Our full-service inbound and outbound call center solutions are designed to meet the various call center needs of different nonprofits. We also create custom telefundraising campaigns adhering to your specifications and goals.
At Ameridial, we take pride in our service offering, strategic consulting, flexible 24x7x365 coverage, transparency, and competitive pricing. Our expert fundraisers gather deep insights about your brand and your goals before creating a tailored telephone campaign that complements all your fundraising channels. These custom campaigns provide you with better results both in terms of goal adherence and donor experience.
Not Your Average Call Center – We’re Your Outsourcing Partner
Just like you, we too have a mission to make a difference, and we do so by providing the best teleservices solutions to the nonprofit community. Our consultative approach and client-centric mindset help us deliver effective results fast. We believe that the success of outsourcing depends on active involvement from clients and the service providers. We do everything we can to meet the ever-changing business needs and goals of our clients. These include customized reporting, expedited campaign launches, investing in new technology, and obtaining certifications. That is what sets us apart from our competitors.
Today, Ameridial launches around 200 inbound and outbound telephonic campaigns for different nonprofits every year. It goes to show our dedication and expertise in the nonprofit sector.
A good partnership is key to success. Learn more about our history. Ameridial was founded in 1987, with a vast experience of working with the nonprofit sector.
In need of inspiration? Want to gauge our success and effectiveness? Review case studies to learn more about the benefits of telefundraising and partnering with Ameridial!
Discover articles and materials geared towards nonprofit organizations! Learn about fundraising strategies, telefundraising, outsourcing, and more with our Fundraising Insights!
Inbound Call Center Support
DRTV? Radiothons? Telethons? With 24x7x365 call center coverage and over 99% uptime every month, Ameridial provides inbound call center solutions that will support all your telefundraising needs.
Our professional and knowledgeable inbound services team will help you maximize the donor experience, increase conversion rates, and improve your bottom line. Ameridial incorporates best practices across all areas of the company to maximize your results.
We leverage Noble Systems as the backbone of our teleservices call center operation. This unified platform allows for blended inbound/outbound contact solutions, IVR solutions, skills-based routing, digital audio recording, workforce management, and multi-channel (email, web, fax) contacts, and VOIP support.
Outbound Call Center Support
At Ameridial, we work with nonprofit organizations of all shapes and sizes, and our goal is to get as much money as possible back to our clients so they can fund their programs.
Our outbound telefundraising strategies emphasize the lifetime value of donors. We aim to communicate with the right donors, at the right time, with the right message, through the right channel to create a strong connection between you and them. We believe in talking with donors, not at them, truly listening and responding appropriately. We also believe in treating donors with respect and appreciation, regardless of whether they can contribute at that time. When your donors feel a strong connection with you, they will passionately support your cause, leading your campaign to success. Creating and strengthening the connection is what we do at Ameridial.
Your mission is important to us, and we want to ensure you have a successful campaign. That’s why we offer the highest quality phone calls, with low all-inclusive pricing. We don’t nickel-and-dime you with ancillary charges that add up over weeks or months. As a leading telemarketing services provider, we stand behind our services.