Healthcare

Can Text (SMS) Be Your Next Healthcare Customer Support Tool?

Nowadays, many major hospitals, medical institutions, and private practices in the U.S. are opting for text or SMS alerts to communicate with their customers and staff. SMS or text proves to be a quick and reliable method of communicating short but essential messages. There are many reasons for this growing popularity of SMS customer service. [...]

2019-11-21T08:25:22-05:00November 21st, 2019|Customer Service, Healthcare|

How Can A Call Center Help Your Pharmacy Boost Customer Experience?

With time the healthcare sector is becoming more competitive than ever. As a result, all businesses related to the healthcare sector, such as pharmacies, are facing a hard time retaining their customers. These days, the key to retaining customers is to win them over with exceptional customer experience, and the prime way to do so [...]

2019-10-23T12:36:22-05:00October 23rd, 2019|Customer Service, Healthcare|