Learn. Grow. Lead.

We believe and work toward fostering an environment of equity. Where each cares for the other. Where work is a reason to smile.

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Learn. Grow. Lead.
Ameridial Employees

Why Ameridial

It's our mission to serve and support our clients, employees, and the communities alike. We offer a job you can feel good about with flexible work hours to fit your lifestyle.

We encourage a fun and friendly work environment. 38% of our employees are referred by friends, family, or current employees. We believe strongly in promoting from within – over 85% of the current management team has been from within the company. We also have work-from-home positions and strive to hire veterans.

Employee Benefits:

  • Fixed and Flexible schedules with part-time, nights and weekend options
  • Competitive wages and incentives
  • Paid time off and opportunities to earn additional PTO
  • Holiday bonuses
  • Credit Union & banking advantages
  • 401k with Company Contributions
  • Health and wellness benefits
  • Dental, vision, and life insurance are available

 

Ameridial Supports:

  • Local food banks (year-round)
  • Toys for Tots
  • Community blood drives
  • Local schools fundraising efforts to support education programs
  • Adopt-a-Family during the holiday season

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Work at Home

Work-at-Home Opportunities

In today’s world, it can be vital to have the ability to be a remote worker. We offer a flexible schedule where you can make a good base pay plus great commission!

Our work-from-home program offers all the stability and professionalism of our call centers, named among the top outsourcers in the industry. Our employees enjoy the same hourly wage, extensive paid training, and coaching as office workers.

In today’s world, it can be vital to have the ability to be a remote worker. We offer a flexible schedule where you can make a good base pay plus great commission!

Our work-from-home program offers all the stability and professionalism of our call centers, named among the top outsourcers in the industry. Our employees enjoy the same hourly wage, extensive paid training, and coaching as office workers.

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Opportunities for Veterans

Opportunities for Veterans

Our mission is to “Serve Those Who Served” by recognizing veterans of America’s armed forces and value their experience and skills.

Ameridial is a proud sponsor and registered company, #97658, on the Hire Veterans website www.hireveterans.com and is eager to hire veterans and make efforts to source and attract military veterans and their families to meet that goal. Our staffing specialists attend local veteran job fairs, post opportunities on military job sites, and consider military experience on resumes and applications as preferred experience. As an Employee of Ameridial, you can career path into areas such as sales and customer service, training, quality assurance, accounting, payroll, client services, information technology, executive management, and more.

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FAQs

You must be at least 18 years of age with a high school diploma or GED in order to apply for a job at Ameridial. We prefer a customer service and sales background as well.

Complete the online employment application at Ameridial.com/employment.

We welcome rehires! Our recruiter will check on your past attendance and performance and your eligibility for rehire before scheduling an interview. Please verify the location of the position before you apply as we have call centers in multiple states.

If you are unable to attend your interview or need to reschedule please reach out to the below location inboxes

  • Commercial Ohio – jobs@ameridial.com
  • Work At Home Ohio & UTAH – jobs@ameridial.com
  • Commercial & Healthcare North Carolina –  RecruitNC@ameridial.com
  • Healthcare Ohio – recruitment@ameridial.com

The candidates we’re interested in interviewing will receive a phone call from a recruiter to conduct a brief telephone interview. We will reach out to you as soon as possible to begin the interview process.

The Ameridial interview process begins with a telephone interview with one of our recruiters. This call covers basic employment information and determines preliminary qualifications and interest in the job. If there is mutual interest after the call, we schedule a personal interview at our office.

This interview begins with a series of online tests including a typing test, internet navigation and a personality test used to determine the Ameridial program that best suits each candidate. We conclude with a personal interview and tour so you can see the work environment. We will set the expectation on time frame so you know when you will hear from us regarding an offer.

You will receive your initial schedule during time of hire. Schedules for training may be different than your schedule for phone time. Schedules will be updated weekly. Schedules are based on the client’s needs and may vary as call arrivals vary. We will do our best to accommodate your personal needs. Communication is on daily and weekly bases through our Payroll system which will provide you with final schedules for the following week and allow you to comment any scheduling needs.

Ameridial understands the profound impact the COVID pandemic has had on the business world and has implemented processes and policies to keep our employees safer.

  • What will be the new operating procedures for employees working on site? We are taking care of those employees that express concerns with day care, wearing masks, debilitating conditions or in close proximity of family/friends that have debilitating conditions and will continue relaxed progressive disciplinary measures with legitimate concerns. We have received great cooperation from the team.
  • What is the proposed timeline? The plan will to be continuing to offer work at home as an option for employees who have a need or who continue to meet the system requirements and provide good service. If we have issues with connectivity or quality, we would bring them back in office. We are maintaining at least 50% of the staff at home for most of our clients.
  • What precautions will be taken to ensure employee safety?
    • Posted signs for policies and practices for social distancing, hand washing, face coverings and information regarding COVID-19 to help eliminate or reduce exposures.
    • We are providing masks in the office for those who do not have masks.
    • We are notifying employees conduct daily health checks and self-check temperatures prior to working and to stay home if they do have a fever.
    • We also have a human grade laser thermometer to take temperatures on site.
    • We have increased maintenance for trash removal to allow no more than ¾ of the trash bins to be full.
    • We continue the hourly sanitizing of door handles, rails, lunch room, bathrooms and common areas.
    • We have taped off every other station in the call center and the training rooms to allow 6ft social distancing rules and posted ENTER and EXIT designations for each call center area.
    • We are allowing employees to eat at their desk to minimize social gathering in the lunch room area.
    • We have increased the timeliness of ventilation cleaning and changing the filters
    • We have assigned chairs, desks and workstations to discourage sharing of equipment
    • Employees are provided wipes and disinfectant to clean their work stations
  • How often will work spaces be disinfected? Every Hour as we have been doing since March.  We have a signup sheet at the front desk for our leadership to volunteer to take shifts and we will continue this process as we bring individuals back into the office.