Company/Location/Montreal

Montreal Call Center Expert for Your Global Outreach

 

Our Montreal BPO has been in operation since 2005 and has more than 130 support agents. From here, we offer outsourcing services in three primary languages across channels. You can rely on our responsive, inbound team to help you solidify your customer base with the shortest AHTs (average handling times) and FCRs (first contact resolutions). Beyond this, we have nearly two decades of working experience in the Canadian market. It allows us to customize our services based on your unique needs and design a service infrastructure that works best for you in this market.

Languages We Support

  • English
  • French
  • Spanish

 

Montreal

 

Center:
507 Place d'Armes #1000, Montreal, Quebec H2Y 2W8, Canada

Industries

From Healthcare to Retail to Non-Profit

For 30+ years, Various industries benefited from our call center outsourcing solutions.

Healthcare

Healthcare

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Retail & Ecommerce Icon

Retail & Ecommerce

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Travel & Hospitality

Travel & Hospitality

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BFSI
Telecommunication

Telecommunication

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Utility & Energy

Utility & Energy

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SERVICES

All-in-One Customer Support Expertize

Customer Support Expertize
Customer Engagement

Customer Engagement

Keep your customers engaged and promptly resolve their queries across touchpoints via call, chat, email, or social media.

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Direct Response

Direct Response

Effectively manage call spikes, achieve better front-end conversions, up-sell and cross-sell your products, and increase sales opportunities.

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Digital Solutions

Digital Solutions

Leverage the power of automation, AI, and ML to minimize cost-of-operations, chances of errors, and structural complexity.

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Value Multipliers

Value Multipliers

Opt for our specialized services like - right-shoring, omnichannel support, multilingual support, right-shoring, and work-at-home solutions to stay ahead of the competition.

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