Company/Location/Montreal
Montreal Call Center Expert for Your Global Outreach
Our Montreal BPO has been in operation since 2005 and has more than 130 support agents. From here, we offer outsourcing services in three primary languages across channels. You can rely on our responsive, inbound team to help you solidify your customer base with the shortest AHTs (average handling times) and FCRs (first contact resolutions). Beyond this, we have nearly two decades of working experience in the Canadian market. It allows us to customize our services based on your unique needs and design a service infrastructure that works best for you in this market.
Languages We Support
- English
- French
- Spanish
Montreal
Center:
507 Place d'Armes #1000, Montreal, Quebec H2Y 2W8, Canada
Industries
From Healthcare to Retail to Non-Profit
For 30+ years, Various industries benefited from our call center outsourcing solutions.
SERVICES
All-in-One Customer Support Expertize
Customer Engagement
Keep your customers engaged and promptly resolve their queries across touchpoints via call, chat, email, or social media.
Direct Response
Effectively manage call spikes, achieve better front-end conversions, up-sell and cross-sell your products, and increase sales opportunities.
Digital Solutions
Leverage the power of automation, AI, and ML to minimize cost-of-operations, chances of errors, and structural complexity.
Value Multipliers
Opt for our specialized services like - right-shoring, omnichannel support, multilingual support, right-shoring, and work-at-home solutions to stay ahead of the competition.
