About Arif Anam

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So far Arif Anam has created 35 blog entries.

Importance of Travel Call Centers Increases Post-Pandemic: Explain

The sudden outbreak of the Coronavirus pandemic compelled tourists to postpone their trip plans. It was a significant blow for tour management companies. Small trip organizers went out of business due to insufficient sales and revenue generation. Now, the situation is under control. Most countries opened their international borders for tourists. Trip management organizations can [...]

2021-02-24T09:27:01-05:00February 24th, 2021|Travel and Hospitality|

How Can A Healthcare Contact Center Contribute to The COVID Immunization Process?

2019 – 2020 saw the rise of the lethal Coronavirus or COVID-19. Unfortunately, medical professionals do not have potent medicines to prevent this ailment. Vaccination is the only weapon that can eradicate Coronavirus. Treatment institutes and pharmaceutical companies worked tirelessly to come up with a few effective vaccines. Recently the U.S. Food and Drug Administration [...]

2021-01-27T04:49:44-05:00January 27th, 2021|Healthcare|

Ameridial Changes Its Brand Identity and Logo

Ameridial (a Fusion Group Company) is excited to announce the launch of its new brand identity and a redesigned logo. The rebranding comes when we are evolving in terms of our service offerings and strengthening our presence across the globe. How the Ameridial Brand is Changing Logo : Ameridial has also redesigned its logo to highlight [...]

2021-01-21T03:35:57-05:00January 21st, 2021|Company News|

5 Ways Hospitality Call Centers Can Help The Hospitality Industry Thrive In 2021

2020 has been a challenging year for everyone, including the industries. While most industries took a hit due to the pandemic, the hospitality industry is one of its worst victims. Due to the travel restrictions, lockdowns and COVID-19 scare, hospitality businesses had a very bad year and are still struggling to recover from that. As [...]

2020-12-14T06:09:46-05:00December 14th, 2020|Travel and Hospitality|

How Call Center Customer Service Can Revive the Travel and Hospitality Industry?

Travel is a fantastic way to bring adventure back into your life. It is a fun activity. Medical professionals say that relaxing vacations can rejuvenate your mind and body. Traveling to new places increases a person’s creativity and calms his/her mind. It is the best way to learn about other places, cultures and meet new [...]

2020-11-20T10:42:55-05:00November 19th, 2020|Customer Service, Travel and Hospitality|

How To Get Your E-Commerce Business Ready For 2021 With An E-Commerce Call Center?

During the year 2020, we have seen the e-commerce businesses booming. The e-commerce companies that experienced success during these troubled times have also succeeded in meeting the ever-changing customer expectations amid the pandemic. A large section of this credit goes to their e-commerce call center service providers, who have done an excellent job as the [...]

2020-11-12T17:12:09-05:00November 12th, 2020|Call Center, Ecommerce|

How Are Healthcare Call Centers Ensuring Better Customer Experience During 2021 Open Enrollment?

Open enrollment is usually one of the busiest and most stressful times of the year for healthcare insurance providers and their call center partners alike. The health insurance customers feel overwhelmed by the volume of information involved in the healthcare coverage selection process. However, the main challenge during the open enrolment is communication, as the [...]

2020-10-22T12:21:01-04:00October 22nd, 2020|Healthcare|

How Will Retail Call Centers Help The Retail Industry During Holidays 2020 Amid The Pandemic Crisis?

Thanks to the corona virus pandemic, the retail industry will see a very different kind of holiday this year, and it is going to impact the retail industry significantly.During the pandemic, the customers have different kinds of expectations from retail brands, and to stay in the competition, retail chains will have to meet those expectations. [...]

2020-09-18T17:04:36-04:00September 18th, 2020|Retail|

How Can Contact Tracing Services From A Contact Tracing Call Center Slow Down The Transmission Of COVID-19?

While the COVID-19 pandemic has affected billions of people worldwide and is showing no sign of slowing down. With no vaccine available to stop this deadly virus, things are getting even worse. While many countries have their vaccines in testing phases, no vaccine is still available for mass distribution, leading to an environment of hopelessness [...]

2020-08-18T12:07:39-04:00August 18th, 2020|Contact Tracing|

How To Ensure CX Excellence During The COVID-19 Crisis?

The COVID-19 pandemic has had a profound impact on the business world. On the one hand, it has affected the travel, traditional retail, and manufacturing industries severely. On the other hand, it has opened new opportunities for e-commerce, healthcare, online gaming, and food delivery industries. However, the supply chain is under severe pressure owing to [...]

2020-07-27T03:37:15-04:00July 27th, 2020|Call Center|
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