Ameridial Call Center jobs

Ameridial will be holding open interviews on:

October 24, 2017

October 25, 2017

October 26, 2017

All days are from 10:00am-4:00pm

Address: 4535 Strausser St NW, North Canton, OH, 44720

Are you ready to apply at Ameridial?
Why work with us?

At Ameridial, you develop skills for life — not just a job. You learn a business and gain in-depth knowledge in one of our exciting divisions! Our primary focus is delivering excellent customer service for our clients!

There are three divisions in Ameridial and we have call centers in different states. Please check out our job positing to see which divisions are hiring and be sure to check the location!

Healthcare Support specializes in the active field of customer service for regional health insurance plans and other health providers.

Retail and eCommerce focuses on commercial sales and customer service for clients ranging from nutraceuticals to auto insurance.

Nonprofit Support (Donor Care Center, Inc., a wholly owned subsidiary of Ameridial) works with nonprofit organizations and their telefundraising efforts.

Come grow with us

Ameridial strongly believes in promoting from within. If want to grow with our company – we want to commit to your training and development. Your decision to join the Ameridial family is a decision you can feel good about – for a lifetime.

Don’t just listen to us. Listen to real Ameridial employees.

Don't just listen to us - Listen to real Ameridial employees

5 reasons I Like My Job:
1. Coworkers, supervisors, boss
2. Freedom to choose days on or off
3. Work environment & location
4. Learning something new everyday
5. Set new goals for everyday instant gratification

JL, Customer Service Representative

“I am thankful for my Ameridial family. I am privileged to work for a company where I am not just a number. Here, my opinion is heard and employees at all levels can give feedback. My team members welcome new hires and offer guidance and support. Everyone takes an interest in helping others succeed. We rally around each other through our struggles and celebrate our victories together.”
JF, Call Center Manager

“I love working for Ameridial. They make the team feel like family. Not many companies do. When I needed my schedule adjusted because of issues, they fixed it. I have and will ALWAYS recommend friends and family here. I love the way this company encourages reps to move into supervisory positions instead of hiring from outside. This is the only job where I am happy and plan on staying as long as I can.”
JS, Customer Service Representative

“I have worked for Ameridial for a little over 24 yrs. I started on the phones and moved up to office manager. I enjoy working with the company because they’re fair. They offer benefits and a great 401k plan. The people I work for and with are wonderful people. I hope to be here until I retire.”
JE, Call Center Manager

Who is Ameridial?

We are in a multi-billion dollar contact center industry and one of the fastest growing Ohio call center companies in our region. Founded in 1987, we are now one of the nation’s Top 50 teleservices agencies.

Ameridial is one of the fastest-growing leaders in the contact center industry — because we offer our clients high quality service and an opportunity to expand their business. We offer a job you can feel good about — serving a variety of clients in different industries with flexible work hours to fit your lifestyle.

Benefits of working with Ameridial:

  • Flexible schedules with part-time, nights and weekends available
  • Competitive wages, bonuses & incentives
  • Holiday bonus & Paid Time Off
  • Paid training
  • 401K retirement plan
  • Credit Union & banking advantages
  • Health, dental, vision, benefits, life insurance available
  • Great work environment with management promotions from within

We help our community

Ameridial has been a leading employer in our community since 1987. We are proud to give back – by improving the quality of life for people in the communities where our employees live and work.

We have a strong history of community involvement, working with local charities to contribute our time, talent and spirit.

Ameridial supports:

  • Jackson Township Relay for Life: we raise money and awareness with raffles, ice cream socials and more for the American Cancer Society, in a long-standing relationship with this Ameridial client
  • Community food banks year round – not just at the holidays
  • LifeShare Community Blood Service with our annual ‘Blood Battle’ between seven of our Ohio offices
  • Local schools fundraising efforts to support education programs
  • Toys for Tots: each holiday season, Ameridial hosts a very successful toy drop box
  • Sweet Serenity Homecare “Adopt a Family”: three of our local offices donate food and money to help local families in need enjoy a happier holiday season.

Work at Home Opportunities

If you need to work from home, are a stay-at-home parent, or want to have a flexible schedule and make a good base pay plus great commissions, Ameridial’s work-from-home program is ideal for you.

Our work-from-home program offers all the stability and professionalism of our contact centers, named among the top outsourcers in the industry. We provide a base hourly wage, extensive paid training and coaching and the same benefits as working in our offices.

To work at home, you need:

  • PC running Windows Vista, Windows 7, Windows 8, Windows 8.1
  • Minimum 1 GB free hard drive disk space
  • Minimum 2 GB RAM
  • 2.0 GHz Dual Core Processor required
  • Monitor with minimum screen resolution of 1024×768
  • Antivirus software installed and updated
  • Firewall installed and operating or Windows Firewall turned on
  • Windows up to date with security patches
  • Internet Explorer 8 or above
  • High speed internet service 1Mbps upload and download speed
  • USB headset (Recommended models)
  • Logitech H390 USB
  • Jabra BIZ GN1900 series USB

Military Hiring

Our mission is to “Serve Those Who Served” by recognizing veterans of America’s armed forces and value their experience and skills.

WHH-round-sponsorAmeridial is a proud sponsor and registered company, #97658, on the Hire Veterans website and are eager to hire veterans and make efforts to source and attract military veterans and their families to meet that goal.  Our staffing specialists attend local veteran job fairs, post opportunities on military job sites and consider military experience on resumes and applications as preferred experience.  As an Employee of Ameridial you are able to career path into areas such as sales and customer service, training, quality assurance, accounting, payroll, client services, information technology, executive management and more.  To learn more, apply today!

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Frequently Asked Questions about working for Ameridial

What are the requirements to be hired at Ameridial?

You must be at least 18 years of age with a high school diploma or GED.

How do I apply to work at Ameridial?

Complete the online employment application at

How do I send Ameridial my resume?

Use the ‘attach’ button on our employment page to attach your resume and cover letter.

What if I previously worked for Ameridial?

Our recruiter will simply need to check on your past attendance and performance and your eligibility for rehire before scheduling an interview.

What if I need to reschedule my interview?

In our commercial division, interviews can be rescheduled through our recruiter through email at In our healthcare division please email to reschedule.

What should I expect during my interview?

The Ameridial interview process begins with a telephone interview with one of our recruiters. This call covers basic employment information and determines preliminary qualifications and interest in the job. If there is mutual interest after the call, we schedule a personal interview at our office.

This interview begins with a series of online tests including a typing test, internet navigation and a personality test used to determine the Ameridial program that best suits each candidate. We conclude with a personal interview with the call center manager and an opportunity to see the work environment.

How will I know if Ameridial wants to interview me?

The candidates we’re interested in interviewing will receive a phone call from a recruiter to conduct a brief telephone interview.

Depending on the response from our advertising, it may take a couple of days to receive a call from an Ameridial recruiter.

How do I know if you received my application?

After you submit your application, you’ll see an on-screen message letting you know it was received.