We are hiring in multiple locations! 

Don’t be caught out in the cold! Apply now!

We’re hiring in North Carolina!

We are hiring multiple classes in November! Full and part time positions are available with a variety of shifts.

Classes start in November – receive pay by the holidays!

Healthcare and commercial division opportunities!

Apply now!

We’re hiring in Maine!

We are hiring for healthcare!

Classes start in November – receive pay by the holidays!

Apply now!

We’re hiring in Ohio!

Multiple positions start in November! Day and evening shifts available.

Classes start in November – receive pay by the holidays!

We are hiring for healthcare and commercial division positions!

Apply now!

Are you ready to apply at Ameridial?
Why work with us?

At Ameridial, you develop skills for life — not just a job. With our jobs, you learn a business and gain in-depth knowledge in one of our exciting divisions! Our primary focus is delivering excellent customer service for our clients!

There are three divisions in Ameridial and we have call centers in different states. Please check out our job positing to see which divisions are hiring and be sure to check the location!

Healthcare Support specializes in the active field of customer service for regional health insurance plans and other health providers.

Retail and eCommerce focuses on commercial sales and customer service for clients ranging from nutraceuticals to auto insurance.

Nonprofit Support (Donor Care Center, Inc., a wholly owned subsidiary of Ameridial) works with nonprofit organizations and their telefundraising efforts.

Who We Are

We are one of the most experienced call centers in a multi-billion dollar contact center industry. Headquarters for outsourced call center solutions in OhioFounded in 1987, we are one of the nation’s Top 50 teleservices agencies.

Our mission is to offer our clients high quality service and an opportunity to expand their business. We offer a job you can feel good about — serving a variety of clients in different industries with flexible work hours to fit your lifestyle. Our headquarters are in North Canton, Ohio, and we have offices in Maine, Ohio, and South Carolina. We also have work-from-home positions and hire veterans.

Whether you are in retail, healthcare, or our donor division, we will ensure you have thorough training. We coach and develop our team and will support you on your career path at Ameridial.

Benefits of working at Ameridial

Ameridial has been a leading employer in our community since 1987. We offer a full range of benefits to our employees. Additionally, we have a strong history of community involvement, working with local charities to contribute our time, talent and spirit. We are proud to give back to help the communities where our employees live and work.

We also strongly believe in promoting from within. If you want to grow with our company – we want to commit to your training and development. Your decision to join the Ameridial family is a decision you can feel good about – for a lifetime. You could be the next employee of the month, new supervisor, or member of management!

Employee Benefits:

  • Flexible schedules with part-time, nights and weekends available
  • Competitive wages & incentives
  • Opportunities to earn additional PTO
  • Credit Union & banking advantages
  • Health, dental, vision, 401K and life insurance available

Ameridial supports:

  • Local food banks (year-round)
  • Toys for Tots
  • Community blood drives
  • Local schools fundraising efforts to support education programs
  • Adopt-a-Family during the holiday season
Work at Home Opportunities

Ameridial offers work-from-home positions as well. In today’s world, it can be vital to have the ability to be a remote worker. We offer a flexible schedule where you can make a good base pay plus great commission!

Our work-from-home program offers all the stability and professionalism of our contact centers, named among the top outsourcers in the industry. We provide a base hourly wage, extensive paid training and coaching and the same benefits as working in our offices.

Computer System Requirements for Work at Home Employees:

PC running Windows Vista, Windows 7, Windows 8, Windows 8.1 or Windows 10
Minimum 1 GB free hard drive disk space
Minimum 2 GB RAM
2.0 GHz Dual Core Processor required
Monitor with minimum screen resolution of 1024×768
Antivirus software installed and updated
Firewall installed and operating or Windows Firewall turned on
Windows up to date with security patches
Internet Explorer 8 or above
High speed internet service 1Mbps upload and download speed
USB headset (Recommended models)
Logitech H390 USB
Jabra BIZ GN1900 series USB

Military Hiring

Our mission is to “Serve Those Who Served” by recognizing veterans of America’s armed forces and value their experience and skills.

Ameridial is a proud sponsor and registered company, #97658, on the Hire Veterans website www.hireveterans.com and are eager to hire veterans and make efforts to source and attract military veterans and their families to meet that goal.  Our staffing specialists attend local veteran job fairs, post opportunities on military job sites and consider military experience on resumes and applications as preferred experience.  As an Employee of Ameridial you are able to career path into areas such as sales and customer service, training, quality assurance, accounting, payroll, client services, information technology, executive management and more.

Don't just listen to us - Listen to real Ameridial employees

5 reasons I Like My Job:
1. Coworkers, supervisors, boss
2. Freedom to choose days on or off
3. Work environment & location
4. Learning something new everyday
5. Set new goals for everyday instant gratification

JL, Customer Service Representative

“I am thankful for my Ameridial family. I am privileged to work for a company where I am not just a number. Here, my opinion is heard and employees at all levels can give feedback. My team members welcome new hires and offer guidance and support. Everyone takes an interest in helping others succeed. We rally around each other through our struggles and celebrate our victories together.”
JF, Call Center Manager

“I love working for Ameridial. They make the team feel like family. Not many companies do. When I needed my schedule adjusted because of issues, they fixed it. I have and will ALWAYS recommend friends and family here. I love the way this company encourages reps to move into supervisory positions instead of hiring from outside. This is the only job where I am happy and plan on staying as long as I can.”
JS, Customer Service Representative

“I have worked for Ameridial for a little over 24 yrs. I started on the phones and moved up to office manager. I enjoy working with the company because they’re fair. They offer benefits and a great 401k plan. The people I work for and with are wonderful people. I hope to be here until I retire.”
JE, Call Center Manager

Frequently Asked Questions

What are the requirements to be hired at Ameridial?

You must be at least 18 years of age with a high school diploma or GED in order to apply for a job at Ameridial. We prefer a customer service and sales background as well.

How do I apply to work at Ameridial?

Complete the online employment application at Ameridial.com/employment.

What if I previously worked for Ameridial?

We welcome rehires! Our recruiter will check on your past attendance and performance and your eligibility for rehire before scheduling an interview.  Please verify the location of the position before you apply as we have call centers in multiple states.

What if I need to reschedule my interview?

In our commercial division, interviews can be rescheduled through our recruiter through email at jobs@ameridial.com.

In our healthcare division please email recruitment@ameridial.com to reschedule.

How will I know if Ameridial wants to interview me?

The candidates we’re interested in interviewing will receive a phone call from a recruiter to conduct a brief telephone interview. We will reach out to you as soon as possible to begin the interview process.

What should I expect during my interview?

The Ameridial interview process begins with a telephone interview with one of our recruiters. This call covers basic employment information and determines preliminary qualifications and interest in the job. If there is mutual interest after the call, we schedule a personal interview at our office.

This interview begins with a series of online tests including a typing test, internet navigation and a personality test used to determine the Ameridial program that best suits each candidate. We conclude with a personal interview and tour so you can see the work environment. We will set the expectation on time frame so you know when you will hear from us regarding an offer.