North Canton, OH – January 30, 2013 – Ameridial, Inc., a leading provider of healthcare call center services, announced today the successful completion of its SSAE 16 Type II audit. The audit was conducted by an independent accounting firm who performed an extensive review and testing of Ameridial’s business processes and controls.

Also known as the second-generation data center audit standard, SSAE 16 Type II audits have replaced SAS 70 type II audits as the benchmark compliance report for organizations that have to abide by privacy and security regulations.

“Maintaining excellent customer service and operational controls have always been hallmarks of Ameridial and meeting the benchmarks required by the new SSAE 16 standard are a big validation of this,” said Richard Smalley, CIO at Ameridial. “Having SSAE 16 certification is essential for doing business with our Health Plan and Provider partners. It clearly demonstrates Ameridial’s commitment to protecting personal health information on behalf of our clients.”

For the SSAE 16 Type II certification, Ameridial was audited extensively in the following areas:

  • Data Protection
  • Security
  • Availability/Network Uptime

About Ameridial Founded in 1987, Ameridial is a privately held company headquarted in North Canton, Ohio with 8 offices in Ohio and North Carolina. As a mid-size U.S. Based Company, Ameridial offers flexible, scalable, cost-effective contact center solutions with a large focus on the healthcare industry. Ameridial leverages their people, technology and experience to help clients save money and exceed government and regulatory service levels.