Ameridial has announced that TMC, a global, integrated media company, has named Ameridial on its 30th Annual Top 50 Teleservices Agencies Ranking. For 2015, as a domestic based contact center, Ameridial ranked #8 in the Inbound and Outbound service categories.
“Ameridial is honored to receive the “Top 50 Call Center” industry recognition from CUSTOMER Magazine. This recognition marks Ameridial’s 24th consecutive year being ranked as a Top 50 teleservices agency. Our team works hard on a daily basis to meet and exceed our client expectations. We also want to express thanks to our clients, and extend appreciation to our employees for their hard work in achieving this level of success,” remarked Craig Vretas, Sr. Director Business Development, Ameridial.
The Top 50 Teleservices Agencies Ranking recognizes the top teleservices
agencies for inbound and outbound services, both domestic and international. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed from November 1, 2013 through October 31, 2014.
“The editors of CUSTOMER have ranked Ameridial as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers, that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”