Meet Our Parent Company — Fusion BPO Services

Ameridial is a proud member of the Fusion BPO Services Group. In January 2019, our firms joined forces, creating a brand that leverages Ameridial’s 30 years of experience in call center outsourcing and Fusion’s 15-year legacy in the BPO space.

Founded in 2003, Fusion BPO is a global pioneer in business process outsourcing. The company offers a scalable suite of vertically integrated communications services, including inbound and outbound call centers, customer engagement campaigns and IT management. Since the earliest days, Fusion BPO has been driven by a passionate team of thought leaders who have used cutting-edge technology and innovative data-driven strategies to seamlessly outsource front and back office tasks while helping clients increase their operating efficiency and reduce their costs.

With corporate headquarters in Draper (USA) and Kolkata (India) and regional offices in eight countries, the Fusion family has a truly international reach. Over the past 15 years, Fusion BPO has developed a global workforce of experienced professionals from the financial, travel, healthcare and retail sectors. Thanks to Ameridial’s complimentary customer support and telemarketing services, clients in these industries can now outsource all of their business processes through a single source.

Together, Ameridial and Fusion BPO give digital brands and local service providers access to customizable business services available through a robust network of global partners. To learn more, visit