Ameridial has announced that TMC, a global, integrated media company, has named Ameridial in its 31st Annual CUSTOMER magazine Annual Top 50 Contact Center Outsourcing Ranking. For 2016, as a Domestic based contact center Ameridial ranked #10 in the Inbound and #3 in the Outbound categories.
“Ameridial is honored to receive the “Top 50 Call Center” industry recognition from CUSTOMER Magazine. Our team works hard on a daily basis to meet and exceed client expectations. We also want to express thanks to our clients and extend appreciation to our employees for their hard work in achieving this recognition,” remarked Craig Vretas, Vice President Healthcare Sales.
The Top 50 Contact Center Outsourcing Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed between November 1, 2014 and October 31, 2015.
“Based on their total billable minutes, the editors of CUSTOMER have ranked Ameridial as a Top 50 outsourced contact center agency. Ameridial documented through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity contact center services.”
The Top 50 Contact Center Outsourcing Global, Inbound, Outbound and Interactive rankings are published online and in the June 2016 issue of CUSTOMER magazine. For more information, please visit www.tmcnet.com.
Ameridial has been a leading provider of call center services since 1987. Ameridial is the right choice when you need a cost effective customer contact solution. Offering complete inbound and outbound solutions, Ameridial is the best choice to handle your customer or data interactions. The Ameridial staff is committed to providing clients with unparalleled service and technology to help them realize increased profitability and business growth. Ameridial is headquartered in North Canton, Ohio and holds ten U.S. based call center operation centers.
For more information, call 1-888-480-8700.