Expert Agents. Positive Experiences

We work as an extension for your business, providing seamless customer service for your customers and freeing up valuable time for your team.

Ameridial can extend your customer service hours and capacity in overflow situations, including daily, nights and weekends, promotional or seasonal situations. Or we can handle your entire customer service function for you, taking the load of customer service off your team.

We believe our call center agents set us apart, with quality often exceeding in-house call centers. Specializing in customer service and retention, we aim for the highest levels of customer service and constantly strive for first-call resolution, meaning less hassle with follow-up calls.

Contact us today or schedule a call to learn how we can support your inbound customer service needs.

Click here to schedule a call.

Among our inbound services:

  • Order entry, upselling and cross selling
  • Product inquiries
  • Order status
  • Return authorizations
  • Billing and credit card inquiries
  • Loyalty programs
  • Registration and enrollment
  • Product help desk
  • Tier 1 technical support