©2012 Ameridial Corporation | All Rights Reserved
Contact Center Results Since 1987
Comprehensive IVR Applications
Advanced flexibility and features to support retention, speed of service and cost reduction. Our modular approach enables us to
create simple routing solutions or comprehensive customized solutions blended with a live-voice component.
IVR
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CTI (Computer Telephony Integration)
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Automatic database ANI lookup to capture consumer names and
addresses
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Multi-language voice talent
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Dynamic call routing information on demand delivered via
phone, e-mail, fax, short message services (SMS)
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Accurate reporting
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