Since 1996, Ameridial has been blazing the trail in healthcare call center outsourcing. We specialize in both payer and provider teleservices.
Leadership Is The Cure
We mirror your in-house processes, training and quality programs to meet your needs in healthcare — with a variety of programs including Indemnity, HMO, EPO/PPO, Medicare, Medicaid and Healthcare Exchange Health Plans, Pharmacy Benefit Management and Point-of-Purchase Discount Plans.
Have an award winning partner serve your customers...
Ameridial prides itself on your bottom line.
We are specialists in healthcare customer service. Our staff has more than 100 years combined experience, including an on-staff compliance officer with more than 30 years in the healthcare industry. Ameridial has a proven track record in providing high quality service and collaborating with Healthcare Partners to improve overall customer satisfaction.
Ameridial is committed to your compliance.
We continually review healthcare industry standards, Centers for Medicare & Medicaid Services (CMS) guidance, and actively participate in HIPAA, CMS, and AHIP conference calls. We take the pressure off of you — by staying on top of trends and being a constant presence in the industry.
Ameridial’s staff is your staff.
Our call center employees don’t work for Ameridial — they work for you! Our employees brand themselves as you, adopting your company culture. We embrace your brand to adapt to your individual needs. Our goal is to be seamless: every member and provider will think they’ve reached your in-house call center. And in all aspects of your program, we aim for transparency and flexibility.