Donor Care Center offers nonprofits a strategic call center parnter

We’re not your average call center! DCCI is a full service strategic agency that helps our clients develop the most effective strategy for integrating telephone communications with their direct mail, online, and other donor communication channels. We begin by making a comprehensive analysis of your organization’s history, goals, and database. We design integrated fundraising solutions that will help you reach your goals more effectively. A dedicated account team maintains close strategic oversight of your campaigns and routinely introduces improvements to ensure maximum results and ultimate success.

Our extensive IT department, operational staff, and structure have been designed for the efficient delivery of quality call campaigns. Our goal has never been to become the biggest call center, but rather to exceed our clients expectations by servicing them with sound fundraising counsel and customized project management.

Learn More – “7 Simple Tips to Maximize Your Telefundraising Campaign!”

Get in Touch

We are here to help you!
Call us at 1-800-398-GIVE

Contact Us

Our Services
Services & Strategic Planning
  • Family & Friends volunteer recruitment campaigns
  • Monthly donor recruitment
  • Current donor cultivation
  • New donor conversion
  • Lapsed donor reactivation
  • Welcome/Thank you calls
  • Pre-recorded voice broadcasts
  • Comprehensive executive summary
Campaign Implementation
  • Budgeting and strategic planning
  • Script creative & writing
  • Project management
  • Highest levels of volunteer and pledge verification
  • Kit fulfillment, creative & production
  • Phone appending
  • Calling & response management
  • Ad hoc reporting
  • Complete fulfillment mailing/tracking