About DCCI

At Donor Care Center, Inc. (DCCI), our mission is to provide the best value in the marketplace for nonprofit organizations seeking quality teleservices solutions. DCCI boasts a staff of veteran telefundraisers and partners with nearly 50 nonprofit organizations with the majority being conservative, faith-based, veteran-serving and humanitarian in nature.

DCCI is a wholly owned subsidiary and the nonprofit arm of Ameridial, Inc., a North Canton, Ohio-based company that has served the nonprofit community since 1987. As an innovator, Ameridial developed the very first outsourced residential volunteer recruitment call center solution. In 2007, Ameridial launched Donor Care Center, Inc. to focus exclusively on serving the nonprofit marketplace. We are committed to the principle that the donor relationship is the most important aspect of any telefundraising campaign. The primary reason we call is to strengthen your relationship with your donors.

DCCI provides in-depth strategic planning and analysis. We work with our clients to effectively integrate nonprofit fundraising into their overall direct marketing mix, maximizing the effectiveness of the overall direct marketing fundraising and donor development strategy. Our blended inbound/outbound call center platform makes DCCI’s operation extremely efficient. We invest in the things that really provide a return to our clients. As a result, we’re able to offer quality teleservice solutions with some of the lowest, all-inclusive pricing in the industry. This maximizes our client’s return on investment. Our goal is to ensure that as much of the money we raise, goes toward funding the cause for which it was given.

MEET THE DCCI & AMERIDIAL TEAM A LOOK BACK ON 2016
Our Clients Say
  • “We’ve partnered with Donor Care Center, Inc. since 2008 on our radiothon and telethon events. Their capability and expertise has added great value to the various programs we offer our 170-member hospitals.Their ability to customize campaigns, provide high quality inbound/outbound services and launch campaigns quickly (sometimes within a 24-hour notice) makes them one of our preferred call center partners! DCCI’s expertise makes our programs and services that much better—we appreciate our relationship with DCCI and would recommend them to any nonprofit organization looking for a telefundraising solution.”

    Robert Banner, Children’s Miracle Network
  • “Donor Care Center has been an amazing partner for New River and our clients for many years. Their professionalism and responsiveness is top notch and they consistently meet or exceed our expectations. They’ve been able to reliably win back lapsed donors year-over-year, generate very strong ROI’s on active donor files and launch emergency appeals at a moment’s notice! I rely on Donor Care Center and highly recommend their services to all of my nonprofit clients.”

    Shaun Petersen, New River Communications
Certifications & Affiliations
BBB
DMA 2017 Member
DMA Nonprofit Federation
NCDC
NIST
PCI Compliance
SSAE 16 Type II Certification